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7 comments

  1. § chosk Email said on :
    Hi, I don't know if you've seen the latest drivers for the HL-2170W, available here:

    http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/dlf/000000/003200/dlf003224.html?reg=us&c=us&lang=en&prod=hl2170w_all&type2=1&os=81&flang=4&dlid=dlf003224

    but I was able to install the driver following those steps (over USB) and print a pdf with a picture in it from the latest version of Adobe Reader. Not sure if this will help. I saw your post while I was searching for the driver, hope you solved it.

  2. § joe® Email said on :
    hi, yes, I tried the version that was current when I wrote this post and it didn't work. I'm uncertain as to how to distinguish my case from yours.
  3. § Ross Youngblood Email said on :
    Just encountered the same issue trying to print to a Brother printer via Parallels.
    Printer works fine directly.

  4. § Ben Email said on :
    Having the EXACT same issue with a Brother MFC-8480DN, so it's likely across several models. Mine only does this sometimes, but it's also only from Adobe products, and I believe only when it's a PDF with an image in it.

    Hope brother fixes this in the next driver update...
    For now I'll use the MacOS Preview app workaround.
  5. § Ben Email said on :
    I forgot to mention in my last post that the issue only occurs when the printer is networked, not when it's setup through a direct USB connection, or shared on the network via another computer.
  6. § Judi Email said on :
    Came across this while trying to fix a Mac OS
    10.5.8 to Brother HL-2170W via USB; unable to
    print Adobe Acrobat 8 Professional document.
    I can print fine from Text Edit and Java. The way
    I've been getting around it is to do a screen shot,
    open in preview, then print. Super Mickey-
    Mouse, for sure! When I go to the Brother
    Support page as given by chosk above, I get
    an error page.
  7. § joe® Email said on :
    what a total pain in the ass!
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