Bloglines sucks II

I'm going to publish every "bloglines sucks" letter that I send to them from now on... here's number two:

UPDATE [2005-08-10 09:52:27]: I'm glad I'm not alone in feeling this way... Doug points to a few other complaints about bloglines in the blogosphere ("More bloglines complaints"). I share Doug's appreciation of the performance of the GMail web service as well... it's amazing that a company could deliver such a reliable, usable and subtantial product and then open it up for the entire public to use for free. And I've only experienced one significant outage of GMail in the early days which has never been repeated. Also, the GMail feature set has stabilized whereas bloglines features come and go depending on the time of day.

[More:]

Man, I am so close to leaving Bloglines and telling everyone I know to leave as well... why? Because the inconsistency of your interface is intolerable. One day I have a "collapse" link, the next day I don't... then I click on "all feeds" today and all entries come up already collapsed with "collapse" (not "expand") links in them! So, thanks... I just missed a half-day's worth of entries due to your pushing interface updates that doing freaking work!!! Please test your interface updates before pushing them to us!!!

You used to do things right... now it's more of a mess. Do you even have user experience engineers or usability people on staff?!?!?!

Joseph Lorenzo Hall
UC Berkeley School of Information Management and Systems