Internal Diebold shake-up due to certification problems...

See this Diebold press release.

The skinny:

Diebold Election Systems, Inc. (DESI), is announcing a complete restructuring of the way the company handles qualification and certification processes for its software, hardware and firmware. This restructuring includes the creation of an executive-level position dedicated to meeting compliance and certification requirements. "We are committed to improving the effectiveness and efficiency of the procedures we employ to address certification issues, and to communicate with the respective governing and certification authorities and our customers," said Bob Urosevich, president of Diebold Election Systems.

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read on for specifics...

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The following actions will be taken immediately to improve compliance:

Creating Compliance and Certification Officer Position

DESI is reorganizing how it administers qualification and certification processes internally. A new department, headed by a Compliance and Certification Officer, will have oversight for all compliance and certification responsibilities. In the past, these responsibilities were managed on a regional basis because of the geographical diversity of our customer base.

Immediate Compliance Review of all Software, Firmware and Hardware

DESI has instituted a thorough internal compliance review of all hardware, firmware and software across its customer network covering more than 30 states. The Compliance and Certification Officer has direct oversight responsibility for the review.

Formalize Compliance and Certification Process

All issues concerning qualification and certification compliance will be administered by the Compliance and Certification office. DESI has implemented stringent internal controls and procedures that formalize the compliance processes it employs with the respective governing and certification authorities and its customers. This will include specific procedures to manage requests for upgrades from customers.

Clarifying Notification and Certification Requirements with Customers and States

DESI is drafting new provisions for all current and future contracts that will specifically delineate duties and responsibilities related to notification, qualification and certification requirements for upgrades, product changes, etc. These provisions will apply to all upgrades whether required by state law or regulation, or requested by one of its customers.

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Posted by joebeone at Diciembre 19, 2003 10:51 AM